Frequently asked questions
Can I Return or Exchange my order?
Which courier should i expect my delivery with?
Is the Vinyl Decal Waterproof?
Yes our Vinly is waterproof However not dishwasher safe. When washing our products if needed it is adviced you take extra care around the wording (do not scrub)
We dont not accept refunds after a 14 Day period. If the item arrives broken apon arrival we will offer a replacement or refund.
Production time of 2-3 Weeks (21 Days). Once Dispatched please allow a further 3-5 Days for the order to arrive incase of any courier delays.
COVID-19 Refund Policy
Are the White Collection Labels waterproof?
Yes they are fully waterproof! However it is advised for the labels not to be put in the dishwasher or for them to be scrubbed hard! They can be washed by hand and substances like oil, ketchup etc will come off very easily with a wipe. No stains :)
Can you pay with clearpay?
Yes! We now accept payments with clearpay. To make things more affordable for everyone you can now split your payments over a few months if needed!